Self Check-in
Check-in from their phone.
Guests complete registration before they reach the desk. Free your team from queues, capture compliance digitally, and deliver the modern experience guests expect, included with Hotio.
Less queue. More welcome.
Give guests a smooth arrival while your team focuses on hospitality, not paperwork.
Confirmation email
When you confirm a booking, the guest receives their reference, check-in PIN, and a link to the self check-in portal.
Lookup & review
Guest enters booking reference + PIN. They see stay details, room type and assigned room number when ready.
Guest register
Full name, country, date of birth, and national ID or passport, captured digitally for your compliance records.
Walk to the room
On confirm, the booking moves to checked in and the room shows occupied on your front-desk calendar.
No app to install
A mobile-friendly web portal with your property branding, the same listing guests saw when they booked.
PIN security
Constant-time PIN comparison, generic error messages, and lockout after repeated failed attempts.
Compliance-ready
Digital guest register fields your team needs, ID capture built into the flow, not a clipboard at the desk.
PMS-connected
Check-in only on or after arrival day. Blocked if the room is still unassigned. Group guests can complete their own register.
Included with your Hotio PMS.
Self check-in ships with every Hotio plan. Same branding as your booking page, one stack, one login, no per-guest fees.